Privacy Policy
Effective Date: June 29, 2025
Last Updated: June 29, 2025
SOLID APPS ("we," "our," or "us") is committed to
protecting your privacy. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our mobile
application LOTTO (the "App") - a Kerala State Lottery results publishing
and information service. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
When you create an account with our App, we collect the following
personal information:
-
Name: Your full name for account identification
-
Phone Number: Your mobile phone number for account
creation and verification
Automatically Collected Information
When you use our App, we may automatically collect:
-
Device information (device type, operating system, unique device
identifiers)
-
App usage data (features used, time spent in app, lottery results viewed)
- Log data (IP address, crash reports, system activity)
- Advertising identifiers for ad serving purposes
Information from Third-Party Services
Our App contains third-party advertisements. These advertising
partners may collect information about your device and usage patterns
as described in their respective privacy policies.
2. How We Use Your Information
We use the collected information for the following purposes:
-
Account Management: Creating and managing your user
account for personalized lottery result tracking
-
App Functionality: Providing Kerala lottery results,
result checking, and information services
-
Communication: Sending lottery result notifications
and app updates
-
Security: Protecting against fraud and ensuring app
security
-
Improvement: Analyzing usage patterns to improve
lottery result delivery and app performance
-
Legal Compliance: Complying with applicable laws
and regulations
Important Commitment: We do NOT use your phone number
or name for any purposes other than account creation and lottery result
service delivery. We do not sell, rent, or share your personal information
with third parties for marketing purposes. We are not affiliated with
Kerala State Lottery Department - we only provide result information services.
3. Information Sharing and Disclosure
We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third
parties.
Limited Sharing
We may share your information only in the following circumstances:
-
Service Providers: With trusted third-party service
providers who assist in app operations (hosting, analytics, customer
support)
-
Legal Requirements: When required by law, court
order, or government request
-
Safety and Security: To protect the rights,
property, or safety of SOLID APPS, our users, or others
-
Business Transfer: In connection with a merger,
acquisition, or sale of assets (with user notification)
Advertising Partners
Our App displays advertisements through third-party ad networks to provide
free lottery result services. These partners may collect device information
and usage data for ad targeting, but they do not receive your personal
information (name or phone number).
4. Data Security
We implement appropriate technical and organizational security
measures to protect your personal information:
-
Encryption: Data transmission and storage using
industry-standard encryption
-
Secure Infrastructure: Python Django backend with
PostgreSQL database security
-
Access Controls: Limited access to personal data on
a need-to-know basis
-
Regular Updates: Ongoing security monitoring and
system updates
However, please note that no method of transmission over the internet
or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to:
- Provide you with our app services
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will permanently remove your personal
data from our active systems within 30 days, unless retention is
required by law.
Account Deletion: You can request account deletion at
any time by contacting support@solidapps.com or using the in-app
account deletion feature. Upon deletion, all your personal data will be
permanently removed from our systems within 30 days.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
-
Access: Request access to your personal information
we hold
-
Correction: Request correction of inaccurate
personal information
-
Deletion: Request deletion of your personal
information
-
Portability: Request transfer of your data to
another service
-
Objection: Object to certain processing of your
personal information
-
Withdrawal: Withdraw consent where processing is
based on consent
To exercise these rights, please contact us using the information
provided below.
7. Third-Party Services
Google Play Store
Our App is distributed through Google Play Store. Google may collect
information about app downloads, usage, and crash reports as described
in their privacy policy. We do not control Google's data collection
practices.
Advertising Services
Our App contains third-party advertisements. These advertising
partners may use cookies, web beacons, and other tracking technologies
to collect information about your device and usage patterns. Common
advertising partners include:
- Google AdMob (Google LLC)
- Other ad networks as implemented
Each advertising partner has their own privacy policy governing data
collection. We encourage you to review these policies.
Analytics Services
We may use analytics services to understand app usage and improve
performance. These services may collect anonymous usage data.
Google Play Services
Our App may use Google Play Services, which is subject to Google's
Privacy Policy. Information about Google's privacy practices can be
found at: https://policies.google.com/privacy
8. Children's Privacy (COPPA Compliance)
Our App is not intended for children under the age of 13 and we do not
knowingly solicit data from or market to children under 13 years of age.
We comply with the Children's Online Privacy Protection Act (COPPA).
If you are a parent or guardian and believe your child under 13 has
provided us with personal information, please contact us immediately at
privacy@solidapps.com. We will take immediate steps to:
- Delete the child's personal information from our systems
- Terminate the child's account if one was created
- Prevent future collection of the child's information
- Notify you of the actions taken
Age Verification: By creating an account, you confirm
that you are at least 13 years old or have parental consent.
9. International Data Transfers
Your information may be transferred to and processed in countries
other than your own. These countries may have different data
protection laws. When we transfer your information, we ensure
appropriate safeguards are in place to protect your personal
information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make
changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through the App or other reasonable means
-
For material changes, provide prominent notice or seek your consent
where required by law
Your continued use of the App after any changes constitutes your
acceptance of the updated Privacy Policy.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California
Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
-
Right to opt-out of the sale of personal information (we do not sell
personal information)
- Right to non-discrimination for exercising CCPA rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have
additional rights under the General Data Protection Regulation (GDPR),
including the rights mentioned in Section 6 above. Our lawful basis
for processing your personal information includes:
-
Consent: You have given consent for specific
purposes
-
Contract: Processing is necessary for providing app
services
-
Legitimate Interest: Processing is necessary for
our legitimate business interests